HOW TO ORDER / HOW LONG / ?
can be ordered online. We aim to send samples
within 14 working days. Samples cost £5
each and the cost of this sample will be credited
towards a future order over £150 only. You
will receive a sample credit code with your samples
to use when you are ready to place your order.
Sample Credit Codes will not work on orders under
FAR IN ADVANCE SHOULD I PLACE MY ORDER?
your order would be placed four months in advance
to allow us plenty of time to order your components
(to avoid them being sold out!), book in your
delivery date and give you plenty of time to sort
out your invitation wording and collect all your
guest names and addresses.
DO I ORDER MY STATIONERY?
add your required items to your shopping cart.
You change the quantity of each item once you
have added it your cart. Payments are made online
using credit/debit cardl. OR you can email your
order to us to pay by cheque made payable to 'MWL
Designs'. We need 6 weeks to complete wedding
DO I PAY FOR MY ORDER?
can be placed online using your credit/debit card
securely via Sage Pay or PayPal or by posting
a cheque. Payment must be received in full for
all orders before any design work begins (including
the design of any proofs). You can now book your
order in advance and pay only a £50 booking
deposit to secure space in our diary. Booking
deposits are deducted from your outstanding stationery
balance. Deposits are NON-REFUNDABLE for cancelled
make cheque's payable to 'MWL
Designs' & post to 'Made
With Love Designs Ltd, Unit A3(7) Copley Mill,
Demesne Drive, Stalybridge, Cheshire, UK SK15
2QF'. Orders paid by cheque will be processed
under the usual timescale's from the date the
cheque has cleared.
LONG WILL MY ORDER TAKE?
take 6 weeks. If you have specified a later delivery
date, we will work towards this, otherwise, we
will work towards the normal 6 weeks lead times.
Speedy Priority Order Slots may be available at
an additional cost of £60. Despatch of speed
orders is dependent upon stock levels, however
we endeavor to despatch within 48hours - up to
one week. Please enquire for availability for
Priority Order Slots before ordering.
YOU HELP WITH WORDING OUR STATIONERY ITEMS?
course! Upon placing your order we will email
you a text pack to you to compile the perfect
have compiled a list of our favourite fonts which
we are available to view here
THE BRIDE OR GROOM'S NAME GO FIRST ON OUR WEDDING
Bride goes first ... it’s a gentlemanly
thing to do, like letting a lady through the door
ONLY HAVING A SMALL WEDDING. IS THERE A MINIMUM
We have a minimum order quantity of 10 invitations.
We advise that you allow for one invitation per
family, including a courtesy one for your parents
& the Minister. Don't forget to order a couple
extra to allow for mistakes when writing, forgotton
guests, and spares to keep in your memory box
to avoid needing extra invites at a later date
and avoid paying the £30 set up charge for
I HAVE MY STATIONERY IN A LANGUAGE OTHER THAN
and at no extra charge. For languages other than
English, please contact us prior to placing your
order and we will be happy to help.
IF I CHANGE MY MIND?
your order is perfect is equally important to
us as it is to you. That is why our ordering process
is as detailed as possible to make sure everything
is just right. Since all of our products are hand
crafted specifically to your order, we regret
that we are unable to provide a refund after your
proofs have been signed off/approved. In the event
of cancellation all work in progress must be paid
will be emailed a digital proof of the wording
for each item that you have ordered for you to
proof read and approve before your order goes
to print. Your proofs are provided free of charge.
Proofs will be sent soon after we receive your
It is important that you send us correct wording
with your order. Your proofs allow an extra pair
of eyes to double check the work that we have
done based on what you have sent us (i.e wording
/ spelling etc) so that your stationery is printed
exactly as you have asked us to print it. If there
are changes that you require to wording after
we have emailed you your proofs, we place a £5
charge per change. This cost covers the amount
of work involved to amend the orders details in
your file, on all paper work, redesign a new proof,
create a new digital proof and re-send. Please
ensure therefore that spelling & wording is
exactly as you would like it printing before you
email it to us. Click here to pay for changes
to proofs Changes to wording cannot be made to
your order after you have signed off/approved
your proofs because your order will have already
gone to print.
MUCH IS POSTAGE & PACKAGING?
is FREE for orders over £1000 if you use
the discount code on the home page. Orders under
this amount are charged as weighted between £2
- £25 per individual delivery to addresses
in the UK . To ensure the safety of your order,
we always send stationery with tracking details
which are covered by insurance and parcels are
bubble wrapped and carefully packaged. Large orders
are usually sent via nominated Courier or Royal
Mail and will require a signature upon delivery.
Samples are sent by Royal Mail First Class Post.
and exchanges after you have approved your proofs
are not available. As we handcraft each order
to your exact requirements refunds or exchanges
can only be given if our products are faulty or
your order is incorrect. Refunds before you have
approved your proofs can be given, however this
will be based on the work already undertaken on
your order. The amount that is refunded will deduct
the work already undertaken or the amount of stock
already purchased for your order. Colours may
vary slightly on different computer screens. We
offer a sample service to help you select your
colours and recommend that you order a sample
to ensure you chose the colour that is right for
you. We cannot be held responsible for variations
in colour based on screen resolutions & offer
a sample service so you can see our ranges up
LOVE ONE OF YOUR DESIGNS, BUT YOU DO NOT SHOW
MY WEDDING COLOURS?
try our best to give you exactly what you want.
If we do not display your colours on our website,
we will always try to source an exact or similar
match for your chosen design. You may send a swatch
of your desired colours to us or you may request
single item samples at cost price, which can be
sent to you before you place your sample request
or order. Please email us your swatch requests
and we will be in touch.
I CHANGE THE WORDING ON THE FRONT OF THE CARD?
course. The wording printed on the front of our
invites is the most common request, but is merely
a guide as to the layout and sizing. Should you
prefer something else in it's place, simply let
us know in the 'additional Comments' box on your
order and we will be happy to help.
SHOULD I GET MY INVITATIONS TO MY GUESTS?
supply all of our invites in quality envelopes
or boxes as standard for different collections
(please check within your chosen collection).
White invitation boxes and thank you card boxes
are available for £1.00 each where a box
is not standard (please contact us for this extra
service). To keep your invitations protected on
their journey from you to your guests, we suggest
you contact your local sorting office for advice.
They are able to provide a service whereby your
stationery can avoid a machine based sorting and
go via a manned sorting station. Boxed invitations
can be posted as a Royal Mail Large Letter Size
(box size only).
I ORDER MY STATIONERY FROM DIFFERENT RANGES?
course. Please contact us to discuss your requirements.
YOU SHIP INTERNATIONALLY?
course we welcome all orders. Please contact us
to discuss your requirements.