We accept payment by credit or debit card via PayPal. You can pay through a PayPal account or just with a debit / cerdit card in the usual way. You do not need to have a PayPal account. When checking out without a PayPal account press the grey button 'Pay by Credit / Debit Card' instead of signing in to an account and this will allow you to type in your credit card details in the usual way for online shopping.
GREETINGS CARD DESIGN TIME:
We design and send everyday. Our mail sacks collected by Royal Mail daily too. This does mean that we have to have cut off times as we have to make sure everything is finished and packed up to leave in the posties van.
Place your order before 8am & your order will be hand made & sent on that working day (Mon-Fri) by your chosen delivery method. Order after 8am & your order will be handmade & sent on the following working day (Mon-Fri) by your chosen delivery method. That's mainly because we're already working on all the orders that have already come in. All of our greetings cards are totally handmade from our UK studio, so we need enough time to process, print, design, package & post greetings cards. If your worried about timescales, we do offer a tracked next day delivery (see more about that below)
POSTAGE & PACKAGING:
The Postage and Packaging cost includes the cost of all envelopes & packaging supplied as well as delivery from our UK studio to your door. If you wish to check the postage and packaging costs on a particular order the best way to do this is place the items in the shopping basket and the site will calculate the charge. P&P costs 95p-£4.95 depending on the weight / size of what's being packed and posted.
NEXT DAY UK DELIVERY:
NEW Next Day UK Delivery - We now offer Next Day UK Delivery to guarantee delivery the next working day with a signature. To use this service though, we need to receive your order no later than 12noon (mon-thurs) to be able to dispatch your order on that same day to be delivered Next Working Day UK. If you're just after the cut off please please please contact us to ask if we can get your order in for that days design and next day posting. Because we really are truly chokka. We'll always try to help you where we can.
Next Day delivery on orders placed on a Friday/Saturday/Sunday will be dispatched on the Monday for delivery the next working day (Tuesday). Please note: this next day delivery service helps if you have left things until last minute & is subject to availability. It's only available for complete orders. By that we mean orders that have been placed correctly and in full. If we have to contact you because an order isn't complete, this will delay when we can actually start work on that order, therefore that will have a knock on effect as to whether we're able to get the item in the mail sacks for the days collections. We will advise you if we are unable to fulfill your order. If you choose the Next Day UK service, the item will recquire a signature upon delivery.
EXCEPTIONS FOR NEXT DAY UK DELIVERY:
Please note only standard delivery is available for the following areas and post codes: The Isle of Wight, Isle of Scilly, Northern Ireland, AB31 - AB38, AB40 - AB56, IV1 - 28, IV30 - 32, IV36 - 40, IV52 - 54, IV63, KW1 - 14, PA21 - PA38, PH4 - PH41, PH49 - PH50, , IV41 - IV49, IV51, 55, 56, KA27 & 28, KW15 - 17, PA20, PA41 - 49, PA60 - 78, PH42 - 44, ZE.
The Isle of Man / Guernsey / Jersey all need to be selected as a different country as the delivery charge will be different to mainland UK. All delivery charges are subject to change should the weight or size of the parcel require further postage to be paid. Our Customer Service Team will contact you before despatching your parcel should this be the case.
We now offer International shipping on most of our products. Prices vary delpending on item. International delivery takes approx 7 working days but this can be longer to some countries.
IMPORTANT INFORMATION FOR ALL ITEMS ORDERED OFF OUR WEBSITE:
Before you finalise and submit your order please ensure the delivery address is complete + correct including the postcode. We cannot be held responsible for items that have not been delivered due to an incorrect delivery address being provided.
Please also check your order confirmation email after placing an order to check that everything is correct. If there's somehting missing or you notice a mistake contact us ASAP and we may be able to rectify that problem provided your order is still at our studio and hasn't left for the post already.
Please note Made With Love Designs cannot be held responsible for failure in delivery caused by circumstances beyond our control including but not limited to vehicle breakdown, incorrect address details being provided, major roadworks or road closures and force majeure, adverse weather.
If you're still unsure of delivery please get in touch and we'll always try to help.